Report by InstantDedis http://www.instantdedis.com

Report ID: 9f340e5f915ddba7
Report Type
chargeback
Severity
10
Reported on 2014-06-03 14:43 [UTC]
12 years 5 days ago
ID: 9f340e5f915ddba7
Description by InstantDedis:
Customer from CHICLAYO, LAMBAYEQUE (or Lima, Peru since he changed his info) had a couple servers and ordered one of our mid ranged servers. A payment of 140.00 was made via paypal. About a week later, payment was charged back in full, issued by the card holder. Upon asking client if he knew why he said he didn't do it. So we asked him to please take care of the fee and payment for the server he was still using. He said he would take care of it, but instead changed his account information and said he would not be held responsible for a chargeback he did not make. Avoid customer as he will spend countless hours on live chat and request constant help and support. All of this at the cost of losing fees to paypay for a chargeback "did not make."
Reported Values
name: 9019a61f8426ab6bb7c90a5c1d9ade30823fee20
email: 67640e8894c52d822e2ac2a7ca0abd25c56bdf95
address: a793567f48ab9a0a1ad4c5b14cf192d933330544
ip: 914be6f0fd2c68f8cafaa9225372cd7ab21435d3
ccnumber: e0412e474d02d3f7dda5d59396ab347b67c1bd50
paypal: f09f1513fe5ad5d73747cafd22074068d46e8b2b
other: 3cf4d9426f0b5cc632b566deb96bf8d87d262bfb

Customer Response

No customer response.
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