• Keep fraud, chargebacks, spammers, and abusive clients away.
    Prevent financial loss due to fraudulent and spamming clients. Our tools help you track down and avoid unpleasant clients as reported by fellow companies.
    LEARN MORE CREATE YOUR FREE ACCOUNT
  • Report abusive customers. No more shouting, mass tickets, public threats.
    You can report abusive clients to FraudRecord, so when they try to move to another company, their track record and your experience follow them.
    LEARN MORE CREATE YOUR FREE ACCOUNT
  • Combine your efforts and say no to misbehaving or problematic clients.
    Our database is built by companies like yours, who report bad clients, so that they can be tracked across all other companies that they move to.
    LEARN MORE CREATE YOUR FREE ACCOUNT
  • Create personal data monitors to track reports about yourself.
    Get instant notifications when a company submits your information to our database. You can also respond to reports about yourself and monitor your own data.
    LEARN MORE CREATE YOUR FREE ACCOUNT
    Reports & Queries
    Submit reports, or screen new orders for any history of fraudulent activity.
    FraudRecord is a free central database for online service providers, designed to help them pool their knowledge and combat misbehaving clients. Companies can report fraudulent or unpleasant clients to FraudRecord and access our database to review information provided by other companies when a client attempts to move to another company.
    Learn how it works
    Query History NEW
    See if clients, even those without reports, were queried in the past by others.
    Query History offers a unique insight into the history of clients. It allows you to see if clients were queried in the past by others, helping you understand their behavior patterns even if they have not been reported. A high activity level for a client without prior reports may indicate a better client who doesn't cause issues wherever they go.
    Learn how it works
    Fraud Watch NEW
    Automatically monitor your existing clients and get notified when they are reported.
    Fraud Watch introduces proactive monitoring of existing clients. When you submit a client for monitoring, we automatically compare it against new reports by other companies. You will receive an alert if the client is reported by another company, allowing you to take action before the client becomes a problem for your business.
    Learn how it works
    Report your bad customers.
    Screen new orders for any history of fraudulent activity going back 13+ years.
    We have thousands of large and small companies contributing to our database for over a decade. You can join us today for free!
    LEARN HOW EVERYTHING WORKS CREATE YOUR FREE ACCOUNT
    Base features are free forever. New advanced features require a subscription.
    Unbreakable One-way Encryption
    Everything is stored under unbreakable security, free of privacy violation concerns.
    FraudRecord uses an innovative technology to ensure all client information remains completely secure and protected from privacy concerns. Since all data is encrypted and transformed using a one-way hashing algorithm before reaching our servers, there is no possibility for sensitive data to leak, and only those who already possess the customer data can perform queries.
    Details of our technology
    GDPR-compliant data safety.
    FraudRecord is fully compliant with European Union GDPR regulations.
    GDPR Recital 47 allows companies to share information with third parties for fraud prevention purposes, considering it a legitimate interest of the data controller. We also host our data in the European Union, and we are registered as a European Union company. Additionally, we do not have access to the personal data of your clients thanks to our encryption method.
    About GDPR Compliance
    Billing panel integrations.
    Check new orders in one click without leaving your billing software.
    We provide integration modules for billing software such as WHMCS, HostBill, BillingServ, and Blesta; so you can report or query your clients within your own billing software. We also provide API access for custom integrations and a web interface on our own website.
    See how you can use FraudRecord
    Create
    Personal Data Monitor
    Clients are protected, too!
    Now you can monitor your own information in our database, and get notified automatically when a company submits your information to our database.
    This service is free for on-demand monitoring and costs $6 per year for automated monitoring.
    Live Statistics
    Last updated 4 minutes ago
    Update Now
    3,922 Registered Companies
    97,081 Total Reported Customers
    585 Reports in the last 30 days
    10,676,257 Total Queries
    76,574 Queries in the last 30 days
    40,627,504 Total pieces of data to search
    SEE ALL STATS
    This is a live overview of our database and member companies. Numbers over millions use InnoDB's information_schema value and may be 1% off.
    Sample Reports
    See examples of the reports in our database, and see what you are protected from.
    • Credit card chargebacks
    • Illegal hosting
    • Spammers
    • Fake information
    • Public threats
    • and many more.
    • See Sample Reports

    Member Testimonials

    from around the web

    • "I ran our list of customers terminated for terms of service violations through the FraudRecord database and found that we could have screened ~20-30% of them in advance if we had simply checked for them in FraudRecord first.

      If you're a web host and you're not using FraudRecord, I strongly recommend that you start today. This tool will only get better as more hosts participate. If you have WHMCS, the FraudRecord plugin makes lookups and fraud checks a piece of cake."
      Brian Harrison @ Reprise Hosting
    • "I have been using FraudRecord since they have come out, and wanted to let others know how useful the tool is becoming. We are finding more and more clients who are using stolen cards, paypal accounts, etc in the database, that even MaxMind has cleared sometimes. I hope others will join the effort, and you can even report all those clients you have in your system that already scammed you, got nailed for phishing, or a spammer. Reporting helps everyone else avoid the same problems."
      Corey @ Front Range Hosting
    • "We are checking all new orders against the FraudRecord databases in addition to other automatic and manual checks. Have saved us from some well known spammers and such who managed to get past MaxMind."
      Rumen Svobodnikov @ FitVPS
    • "FraudRecord FTW! One of my clients had a MaxMind score of 0.10 and he had been reported six times on FraudRecord for using stolen credit cards! FraudRecord is a amazing free plugin."
      Thomas @ ClamHost
    • "FraudRecord is a life savior. Lots of people [on WHT] use it as well."
      Artie @ RedSpeedServers
    • "FraudRecord is a great tool that can save lots of problems to hosters!"
      Maxence @ UBservers
    Frequently
    Asked
    Questions
    Is this service free? Or should I pay?
    FraudRecord is a free service. Our database of fraud clients is composed of reports by our members, so you are already giving back to the community.

    We do offer some advanced features that require a subscription, such as Fraud Watch and Query History, but the basic reporting and querying features are free forever. See our plans & pricing page for more details.
    Is the reported client information secure?
    FraudRecord uses a one-way encryption algorithm (salted and iterated SHA-1) to receive and query client information. Our database never receives actual client data, it only accepts the encrypted version. There is no way to reverse-engineer the algorithm mathematically and access the actual client information. Read more about our security method.
    Have I been reported?
    To check whether you have been reported or not, register for a free account and create a Personal Data Monitor. This is free and it will allow you to search and monitor your own information in our database. You can upgrade to paid monitoring to get notified automatically when a company submits your information to our database.
    How do I remove a report about myself?
    If you have been reported, the first step is to contact the company that submitted the report. You can also register for a free account with us and create a Personal Data Monitor which will allow you to respond to reports about you.

    If you are a company that has submitted a report about a client, you can also remove it at any time by logging into your account and accessing the report management section.

    Feel free to contact us if you have any questions. Read more about report removal process.
    What support options do you offer?
    We offer support via our contact methods. You can also find answers to many questions in our documentation.
    Answers to more questions