How It Works
Our database of fraud, abusive or otherwise unpleasant clients is formed by companies like you, so you can enjoy the benefits of easily keeping track of bad customers across different companies.
Step 1
Company "A" Submits a Report of a Misbehaving Client

Client information is heavily encrypted and sent over secured channels to FraudRecord.

name: 9f908996a7a1077e3dc13a4c81a3a0694e1f7c35
email: c845cfece7bddebc1c6eeb92cb847ddd0fd4059c
IP: 5cdfaaa22826e8416330bbb0c4136ab8eedaf01a
domain: 34ac157388e355bbe1151d07509d9e00cf23e866

issue: "This client made a credit card chargeback after 3 months of server use, and made public threats on forums."
Step 2
Company "B" Asks Information About The Same Client

"Does the client with the following information have any past reports on FraudRecord?"

name: d14467a70bcc3a37490c16e4597858a8f2b3b5be
email: c845cfece7bddebc1c6eeb92cb847ddd0fd4059c
IP: 5cdfaaa22826e8416330bbb0c4136ab8eedaf01a
domain: 85ee7b8266224e38c0a836a6e4f363ca06ccedbe
Step 3
FraudRecord Responds with a Client Report

Report has detailed information about which information matches our database, and who reported the same client in the past.

The same "email" and "IP" was reported
by Company "A" with the following reason:

issue: "This client made a credit card chargeback after 3 months of server use, and made public threats on forums."
Company "B"
decides whether to keep the client or deny service.

Queries and Reports

FraudRecord provides reports of clients when a company queries our database for a client that we already have a previous report of. Even a single email address, IP number, or client name can be used to match a client. Our service also provides a level of misbehavior, level of report reliability, and detailed information about the reported client. If you query a client with FraudRecord and there is a match, you can evaluate the report yourself and decide to take precautions.

Is private client information secure?

FraudRecord uses a one-way encryption algorithm (salted and looped SHA-1) to receive and test client information. Our database never receives actual client information, it only accepts the encrypted version. There is no way to reverse-engineer the algorithm and access the actual client information.

An email address like "" becomes "34efd0a968b48cbf9a43ac3e73053e4f343234e4" before even reaching our servers. The only way to query this information by other companies is to have the same client registered with them, so they can use "" to create "34efd0a968b48cbf9a43ac3e73053e4f343234e4" and access our database.

Our database only stores the encrypted information, which cannot be used to determine the actual email address in any case, even by us. We also protect our access routes via SSL certificates. If you like to read more technical details, you can visit our security details page.

More about Data Security

What does the final report look like?

If FraudRecord has a report on a client, submitted in the past by a member company or multiple companies, fraudrecord creates a report with a report value, report reliability, report count and detailed report page. Billing systems that have integrated FraudRecord will be able to show you the report value, reliability and count, and provide access to a detailed report page, which does not contain any private client information, and looks something like this:

See Sample Reports

How can I use FraudRecord?

You can use FraudRecord in two ways. One way is to use our management panel in our website to report and query clients. This method is handy if your billing system doesn't have FraudRecord integration.

You can also use FraudRecord integrated to your client management system. This way, you can easily access our reports and create new reports, usually with a single click or two. Visit our billing integration page to see the list of the billing software that has support for FraudRecord. If your billing solution is not on the list, you may contact your billing system developers and ask for an integration.

Sign Up Billing Integration